協作者的智慧:績效評估的同行評審方法(Computers and Society)

個人在公司的表現和聲譽是影響工資分配、晉陞和解僱的主要因素。由於現代業務流程的複雜性和協作性,對大多數組織中個人影響的評估是一項模糊卻重要的任務。現有的考績方法往往受到個人偏見判斷的影響,因此組織會對評價結果感到不滿。我們認為,員工可以在複雜的協作環境中準確地衡量同事的表現。我們提出了一種新的度量方法,即同事等級評分(PRS),它可以評估個人聲譽和不可量化的個人影響。PRS是基於對員工的兩兩比較。我們在模擬實驗中展示了該演算法的高穩健性,並對一家基因測試公司進行了實證驗證。

原文題目:Wisdom of collaborators: a peer-review approach to performance appraisal

原文:Individual performance and reputation within a company are major factors that influence wage distribution, promotion and firing. Due to the complexity and collaborative nature of contemporary business processes, the evaluation of individual impact in the majority of organizations is an ambiguous and non-trivial task.Existing performance appraisal approaches are often affected by individuals』 biased judgements, and organizations are dissatisfied with the results of evaluations. We assert that employees can provide accurate measurement of their peer performance in a complex collaborative environment. We propose a novel metric, the Peer Rank Score (PRS), that evaluates individual reputations and the non-quantifiable individual impact. PRS is based on pairwise comparisons of employees. We show high robustness of the algorithm on simulations and empirically validate it for a genetic testing company on more than one thousand employees using peer reviews over the course of three years.

原文作者:Sofia Dokuka, Ivan Zaikin, Kate Furman, Maksim Tsvetovat, Alex Furman

原文地址:https://arxiv.org/abs/1912.12861

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